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ReadyConnect Audio/Web Hints and Tips

Before a Conference

Set meeting goals and objectives. Distribute an agenda – three or four topics is ideal – in advance.

Create and upload visual aids — presentations, surveys, quizzes and so on – in advance if you are using ReadyConnect® Web Meeting. To avoid delays at meeting time, consider asking participants to perform a browser check using the URL in the meeting invitation to be sure they don’t have firewall issues.

Dial in ahead of time. As a host, dial in at least five minutes before the meeting start time. Ask participants to dial in five minutes early as well.

Switch off mobile phones. They can cause interference. At a minimum, keep mobile devices a few feet away from you as they can create a 'hum' when they are active.

Avoid headsets and speaker phones. They often create poor sound quality. Lead the meeting from a quiet office or conference room.
 

During a Conference

Conduct a roll call by pressing *#3 (to see who is on the call).

Participant Involvement. Ask participants to:

  • Introduce themselves if they do not know each other
  • Identify themselves before speaking
  • Lift the handset to ask questions for best sound quality
  • Mute their lines when not speaking to minimize background noise

Share your enthusiasm! Your voice is 78% of your effectiveness on the telephone.

Record a conference by pressing *#2 on your telephone keypad.

Activate broadcast mode by pressing *#5 to ensure a productive meeting with no interruptions.

Lock the conference call by pressing *#4 to avoid interruptions from latecomers and to enhance call security.

Activate conference continuation to enable participants to continue speaking if the host leaves early. The host can press *#9 at the beginning of the meeting or before disconnecting.

For help: Signal an operator by pressing *0 on your telephone keypad.
 

After a Conference

Summarize goals and actions at the end of the call and set a date and time for a follow up meeting.

Access a recording by dialing the replay number on your ReadyConnect Account Confirmation form. Use your confirmation number and participant passcode.