Why Choose ACT

Conferencing solutions with global reach and local service

As a single source for audio, web and video conferencing, ACT enables you to consolidate services so you manage fewer vendors with one point of accountability. We are so confident that we'll meet or exceed your expectations, we offer a service assurance. Also, when you choose ACT Conferencing services, you contribute to global sustainability. When you travel less, you lower your carbon footprint and save money.

Read the ACT Conferencing Overview (PDF)

In addition, these are other reasons why companies of all sizes choose ACT:

People

• Many of our operators have been with ACT for 10+ years. They bring an unparalleled level of "white glove" professionalism to assisted conferences, such as Elite audio conferencing services, video event services and video suite rentals.
• Our customer service team is available to assist you 24 x 7, helping you plan and execute elaborate events or day-to-day meetings.
• ACT's Unified Communications Consultants work with customers on a complete transition strategy. From provisioning new ReadyConnect accounts for each employee to training on how to book and run a video conference, your Unified Communications Consultant is with you every step of the way.

Quality of Service

• We offer a Service Assurance and service level agreements that formalize our high standards.
• Advanced conferencing technologies, such as high-definition video and global bridge linking, provide high quality and reliability.
• Our internal and external processes are ISO and Six Sigma certified so you can expect a consistent experience around the world.
• We are serious about technology leadership that enhances event control and information.

Experience

• Since 1989, ACT has enabled thousands of companies, many of whom have been loyal customers for years, to efficiently conduct business web conferencing, audio conferencing and video conferencing.
• Our expertise in certain areas ensures we're fully up to speed on specific requirements for industries, such as investor relations, finance, healthcare, legal and high tech, as well as in niches, such as medical marketing, medical education and pharmaceutical companies.

Global Presence

• Our global technology platform and worldwide locations enable worry-free local or international virtual meetings for day-to-day collaboration or one-of-a-kind, high-profile events.
• Our Global Bridge Linking technology improves international call quality while reducing costs.
• In more than 60 countries, we offer in-country languages and local access numbers.
• Our "follow-the-sun" business model provides 24 x 7 assistance worldwide.

Learn more about our Global Presence.

Flexibility and Ease of Use

• Our customer-centered business model encourages us to do everything we can to meet your expectations. Our goal is to free you to focus on your message while we concentrate on the technology and logistics.
• While we offer several tiers of service for audio conferencing, web conferencing and video conferencing , we can also customize services to meet your requirements.
• Pre- and post-event services, such as registration, transcripts and online billing, surround your meetings with convenient international conference support.