Unified Communications will boost mobile cloud sales to $39 billion in next five years
July 15, 2011
A recent report from Juniper Research found mobile cloud services will bring in $39 billion by 2016 due to the increase in unified communications spending. However, some companies still have security concerns.
The research company said the report found the transition from traditional systems to the cloud-based systems would account for a significant proportion of the estimated revenues. The cloud services prove to increase customer retention with capabilities including messaging, presence, managed email, collaboration, conferencing and IP telephony. The report found providers of the cloud tool can also increase revenues by opening their application programming interfaces to software as a service providers and sharing their intake.
The report cited two concerns businesses have regarding the migration to cloud-based communications: the security of their data and how much return on investment the transition would represent.
Windsor Holden, principal analyst at Juniper Research, said data being put into the cloud should be categorized as part of its risk assessment, and it should be determined who can have access to the data. Another potential concern for companies dependent on cellular broadband networks are data outages.
"Data outages have the potential to impact severely on cloud-based services unless data redundancy is improved," he told the news source.
The research company said the report found the transition from traditional systems to the cloud-based systems would account for a significant proportion of the estimated revenues. The cloud services prove to increase customer retention with capabilities including messaging, presence, managed email, collaboration, conferencing and IP telephony. The report found providers of the cloud tool can also increase revenues by opening their application programming interfaces to software as a service providers and sharing their intake.
The report cited two concerns businesses have regarding the migration to cloud-based communications: the security of their data and how much return on investment the transition would represent.
Windsor Holden, principal analyst at Juniper Research, said data being put into the cloud should be categorized as part of its risk assessment, and it should be determined who can have access to the data. Another potential concern for companies dependent on cellular broadband networks are data outages.
"Data outages have the potential to impact severely on cloud-based services unless data redundancy is improved," he told the news source.
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