ACT Conferencing is a globally-connected meeting provider with local high-touch servicing around the world. PGi has created award-winning software and applications to provide your business with innovative new ways to do web conferencing. Our responsiveness and extraordinary user service support, backed up by our Service Assurance guarantee, ensure hassle-free communication. As a single source for audio, web and video conferencing, we enable you to consolidate services so you manage fewer vendors. Also, when you choose ACT and PGi services, you contribute to global sustainability. When you travel less, you lower your carbon footprint and save money. Learn more about why you should choose ACT and PGi.
Our People
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White Glove Professionalism. We’re proud of the expertise and experience of our operators, many of whom have been with us for 10+ years. Your assisted conferences, such as Elite audio conferencing services, video event services, and video suite rentals will all receive “white glove” professional support.
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24 X 7 Support. Our customer service team is available 24 X 7. Whether you need help planning and executing a big event or simply running day-to-day meetings, you can be sure we’re here for you.
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High Touch Service. Our Unified Communications Consultants will help you prepare a complete transition strategy. From provisioning new accounts for each employee to product training, your Unified Communications Consultant will be there every step of the way to ensure a well-planned and seamlessly executed transition.
Our Quality of Service
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Quality in Writing. We’ve put our dedication to high standards in writing, in our Service Assurance guarantee and service level agreements. You can be confident that you’ve chosen a business partner who stands behind their claims.
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Technology Leadership. Our advanced conferencing technologies, such as high-definition video and global bridge linking insure reliable, high quality conferencing. Choose a partner who’s serious about pursuing technology leadership that enhances event control and information.
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ISO/Six Sigma Certified. Our internal and external processes are ISO and Six Sigma certified for a consistent conferencing experience worldwide.
Our Experience and Expertise
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Experience. Since 1989, ACT Conferencing has enabled thousands of companies to efficiently conduct business web conferencing, audio conferencing and video conferencing. PGi has also been a global leader in technology, innovation and service for more than 20 years.
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Expertise. It’s easy to see why decision makers in industries with specific requirements choose ACT and PGi. We’re fully up to speed in a range of specialized industries, investor relations, finance, healthcare, legal, high tech, medical marketing, medical education, and pharmaceuticals.
Our Global Presence
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Local or International. Our global technology platform and worldwide locations provide worry-free local or international virtual meetings.
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Global Bridge Linking Technology. Get improved international call quality at a reduced cost with ACT Conferencing’s Global Bridge Linking Technology.
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60 Offices Worldwide. We offer in-country languages and local access numbers in more than 60 countries to provide a local experience for customers around the globe.
Learn more about our Global Presence.
Our Flexibility and Ease of Use
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Customer-Centered Business Model. We do everything we can to meet your expectations. ACT and PGi drive a great meeting experience with superior technology and logistics, leaving you free to focus on your message.
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Customized Services. We offer several tiers of service for audio, web, and video conferencing. In addition, we’ll customize our services to meet your requirements.
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Pre- and Post-Event Services. Surround your meetings with convenient international support, such as registration, transcripts, and online billing.