Best Practices for Managing Virtual Teams — New Methods for a Changing Business World
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White Paper Excerpt: "Even as technology is enabling the virtual workplace, management must change to reflect, enable and support the new way of working. It can be unnerving for managers not to see their employees, and know that they are 'at work' and, presumably, getting things done. Trust in this environment is paramount, but so are the metrics on which performance is judged."