E. Brent Kelly, Sr. Analyst & Partner
A white paper from Wainhouse Research
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White Paper Excerpt:
Organizations that try to integrate video from OCS or Lync with group or telepresence systems often run into unexpected "gotchas". These may range from licensing idiosyncrasies in infrastructure components, to bridge ports locking up, to calls failing to tear down automatically. Regardless of the reason, integrating video from Lync or OCS with group systems in a scalable fashion is anything but turnkey.