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Managed Video Conferencing Services

Online Chat with an ACT Conferencing agentGet a price quote on audio, web and video conferencing servicesHelp Me Choose Conferencing Services

Count on ACT to manage your entire video infrastructure

Use your own network, but leave the rest to us. We can help select a remote management tool and help you realize return on a significant investment. Our Managed Video Conferencing Services include:

  • Bridge management – Proactive bridge monitoring enhances quality of service and security.
  • Endpoint monitoring and management – Remote device monitoring helps the meeting run smoothly.
  • Problem Management – Depend on ACT to help troubleshoot any technical glitches you may encounter. Two levels of assistance allow on-the-spot troubleshooting resolution during an event as well as post-meeting evaluation and repair of any ongoing issues.
  • Room Scheduling – Ensure conference bookings are always in order through ACT’s centralized room bookings solution and scheduling conflict resolution.
  • Professional services – Expert consultation from ACT helps you reduce risk and invest wisely in video conferencing technology.

What Video Service is Right for Me?


FeatureHostedManaged

Reservations XX

Confirmations XX

Global Support Service XX

Continuous Presence XX

Live Assist XX

Dial-In/Dial-Out XX

Site Certification and RegistrationXX

Meet and Greet XX

Conference Reporting XX

Help Desk Support/In-Conference SupportXX

Event Conference Producer (for 10+ site meetings)XX

Basic Video Conferencing Training for End Users X X

Event ManagementXX

Audio Add-On XX

DVD Recording XX

Streaming/Webcasting Capabilities XX

Endpoint Monitoring and Management  X

Remote Bridge Management  X

Professional Services  X

Onsite Support  X