Managed Video Conferencing Services
Count on ACT to manage your entire video infrastructure
Use your own network, but leave the rest to us. We can help select a remote management tool and help you realize return on a significant investment. Our Managed Video Conferencing Services include:
- Bridge management – Proactive bridge monitoring enhances quality of service and security.
- Endpoint monitoring and management – Remote device monitoring helps the meeting run smoothly.
- Problem Management – Depend on ACT to help troubleshoot any technical glitches you may encounter. Two levels of assistance allow on-the-spot troubleshooting resolution during an event as well as post-meeting evaluation and repair of any ongoing issues.
- Room Scheduling – Ensure conference bookings are always in order through ACT’s centralized room bookings solution and scheduling conflict resolution.
- Professional services – Expert consultation from ACT helps you reduce risk and invest wisely in video conferencing technology.
Read more about ACT's Video Network Operations Center (VNOC).
What Video Service is Right for Me?
FeatureHostedManaged
Reservations XX
Confirmations XX
Global Support Service XX
Continuous Presence XX
Live Assist XX
Dial-In/Dial-Out XX
Site Certification and RegistrationXX
Meet and Greet XX
Conference Reporting XX
Help Desk Support/In-Conference SupportXX
Event Conference Producer (for 10+ site meetings)XX
Basic Video Conferencing Training for End Users X X
Event ManagementXX
Audio Add-On XX
DVD Recording XX
Streaming/Webcasting Capabilities XX
Endpoint Monitoring and Management X
Remote Bridge Management X
Professional Services X
Onsite Support X
