Unified Communications

UC Advances
2004
Start of mass-market VoIP services via broadband, which freed the handset from the PBX
 
2005-2006
Proprietary products, and IBM and Microsoft, enter the market
 
2008
Open source products come to market
 
2010
Creation of the Unified Communications Interoperability Forum, a non-profit alliance that exists to maximize interoperability based on existing standards

Our Take on Unified Communications

Consolidate. Merge. Converge. Coalesce. Integrate. Whichever term you prefer, it applies to unified communications (UC). The industry is buzzing with ideas, applications and implementation scenarios. Early adopters are beginning to talk about really impressive results, into double- and triple-digit percentages in hard savings, customer service and workforce productivity.

ACT listened to its clients and created a roadmap that speaks to the needs of enterprises and small businesses. Our unified collaboration solution provides the flexibility organizations require to grow, remain competitive and leverage technology you already have or want to acquire. In other words, openness, scalability, security and affordability in an IP platform.

With a best-of-class, software-based open platform, you can add or delete applications easily and won't be limited to a single provider. Implementation can be centralized, decentralized or a hybrid of the two, with full support for globalization through branding and content. In addition, we put the user experience front and center. The interface is intuitive and easy to use, so employees accomplish more in less time and embrace collaboration tools faster (think mobile devices and "there's an app for that"!).

Our approach gives users what they want and businesses what they need.

Read more about teem™, ACT's Unified Communications platform