Unified Communications Consultants

Once your contract is in place you may wonder what's next. ACT provides a local single point of contact that helps your company make the conversion to a new provider or adopt a conferencing provider for the first time. We Unified Communications Consultants in all regions around the world to assist with a number of transition activities:

• Overall implementation goals
• Specific requirements
• Global/regional launch timing
• Training and education
• Standard operating procedures
• Messaging guidelines and user communications
• Migration strategies for existing services/providers/technology
• Implementation schedule
• Project management and reporting

Implementation scheduling

An implementation schedule may include but is not limited to:

• Technology migration
• Web-based sign-up
• Welcome packages
• Training and customer education
• Timelines

Training and education

ACT provides a variety of training and customer education at no cost. Proper training and education will assure that users are comfortable with and proficient in the use of our conferencing services.